Spectra is continually being enhanced and updated. All updates and upgrades will be posted to our website (www.StudioPlusSoftware.com) regularly. We recommend that you check it often and download the newest updates.
From online services to expert telephone support, we at StudioPlus Software offer several avenues of technical assistance so that you can be assured of having your questions answered quickly and professionally. You can reach us in any of the following ways:
Support@StudioPlusSoftware.com (or click Email Technical Support from the Help menu)
(763) 552-5500, Option 2 (Monday-Friday 8:30 AM - 5:00 PM Central Time USA)
There is now training available online. Just go to www.studioplussoftware.com/training/training_videos.aspx and selected the desired course. Let us know how they worked for you by filling out the feedback form. The modules do require a flash player plug-in usually installed on most systems, but if not, the player should direct you to the Adobe web site to get it.
Click Getting Help at the top of our website or choose Technical Support Center from the drop-down list. In the Technical Support Center you'll find a link to our Knowledge Base with answers to frequently asked questions and plenty of how-to articles, a Search tool that will help you search our website for specific information, and even an online version of the this Spectra User Guide.
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ATTENTION!
Phone and email technical support and upgrades to Spectra are only available to you if you are enrolled in a StudioPlus Maintenance Plan. You may have a certain period of maintenance included with the purchase of Spectra. Otherwise there maybe a per-call charge for technical support.
Please see our support section of our website at www.studioplussoftware.com/help/support_center.aspx or call StudioPlus Sales at (763) 552-5500, option 3. |