Spectra Getting Started Guide

Getting Help

We want you to get the help you need! There are resources within Spectra and on the StudioPlus website. Take a look below.

Within Spectra

  • Help Menu - Check out the different ways to get help on Spectra Help menu. We've highlighted a couple of the most-used items.

  • Dynamic Help - Find specific answers throughout Spectra by clicking F1 or one of the many Help buttons provided. Whether you're working with the calendar, importing clients, creating your price list, etc., the user guide should be opened to just the right spot!

Getting Help Online

Finding the answers you need may be easier than you think! There are many self-help tools right on the StudioPlus website.

  • Online Chat - Help is just a click away with our online chat! You can chat with a live tech support person from either the Help menu in Spectra (shown above) or from the Technical Support contact page on our website.

  • Blogs - The three StudioPlus blogs – Company, Support, and Learning – are the best way for you to get the most up-to-date information about the company, current releases, software tips, and more. Subscribe to them!

  • Search Tool - Search our entire website or narrow your search to just the support documents.

  • Training Videos - StudioPlus maintains a complete library of training videos designed to help you make the most of the features in Spectra.

  • Online Help - The Spectra Online Help always contains the most current documentation.

  • Knowledge Base - These helpful articles feature how-to's, troubleshooting tips, release notes, and FAQs.

Contacting Tech Support

From online services to expert telephone support, we offer several avenues of technical assistance so you can get your questions answered quickly and professionally. You can reach us in any of the following ways:

Support Hours

 Sunday:  5:00 PM - 9:00 PM
 Monday-Thursday:  8:30 AM - 9:00 PM
 Friday:  8:30 AM - 7:00 PM
Note: All times are Central Standard Time - USA