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Article Information

Reference #: RN 2020
Author: Tech Support
Created: 04.13.20
Last Revised: 04.27.2020

Release Notes:
myStratus Desktop 2020 and Spectra 2020


Release Date: April 27, 2020


New or Enhanced Features

stratus desktop

Additional features have been added or enhanced in myStratus Desktop 2020.
Note: Spectra does NOT included these features.

Feature Description

Net Promoter Scores for SMS!

Note: This feature requires the SMS add-on

Net Promoter Score®, or NPS®, measures customer experience and predicts business growth! This proven metric has transformed the business world and now provides the core measurement for customer relationship management (CRM) programs worldwide. An NPS score uses the answer to a key question, using a 0-10 scale: How likely is it that you would recommend [Your Company Name] to a friend or colleague?

Net Promoter Scores were introduced to myStratus back in 2019. This year, we’ve added the capability to send this important question via SMS text message and automatically receive feedback as well!

A new action has been added to Session and Invoice based triggers at Maintenance > General > Triggers to Automatically send an NPS SMS trigger for me. This specialized feature looks different from other SMS triggers because you can customize the text content directly in the trigger maintenance form!


+ Learn more about Net Promoter Scores

Report Subscriptions!

myStratus now has the ability for you to ‘subscribe’ to any reports built into the software – from the Time Sheet report to your own custom-built Dashboard report. A new button to Subscribe is now visible on all Report Settings forms. You can choose to subscribe daily, weekly, or monthly and have the reports automatically sent to one or more Users.


+ Learn more about Report Subscriptions

Online Booking Enhancements!

For added support of our international customers, we’ve added new multilingual options to our online booking tool in myStratus! In previous versions, we supported English, French, German, and Spanish. In the new 2020 version, we’ve added support for Dutch, Danish, Italian, Swedish, and Norwegian translations. The online booking portal will automatically match the translation of your Locale settings on the General tab of the Company Preferences, or you can override the language by adding the country code to your booking portal URL.

As an additional enhancement for all our in-home photographers, our online booking tool now gives you the ability to display a client’s home address for the location of their photoshoot when they complete their booking. This feature can be activated at Maintenance > Session > Session Types on the Online Booking tab.

The Online Booking portal is now even more customizable with the new ability to free-type any web-safe font. Set this up on the Customization tab of the Online Booking Preferences.


+ Learn more about Online Booking

The following features are coming soon to myStratus Desktop 2020:

Feature Description
Coming Soon!

Added necessary back-end infrastructure to support upcoming, brand-new website!!!!

stratus desktopstratus desktop

The following features have been added or enhanced in myStratus Desktop 2020 and Spectra 2020:

Feature Description

Preferences Wizard Update!

When using myStratus or Spectra for the first time, we give you a Preferences Wizard to get the software up and running with the essential settings. Now, we’ve updated the Preferences Wizard with a new list of settings you can edit to set your studio up to achieve its maximum potential.

This feature is especially designed for brand new users and can be accessed any time at Maintenance > Preferences > Preferences Wizard.


+ Learn more about the Preferences Wizard

Trigger Enhancement!

Note: This enhancement requires the SMS add-on

A new action is available in Trigger options to Automatically send both an email and SMS message – allowing you to send two communications using one trigger. Triggers can be set up at Maintenance > General > Triggers.

+ Learn more about Triggers

SMS Clients!

Note: This enhancement requires the SMS add-on

A new checkbox has been added at Maintenance > Preferences > Company Preferences > Clients tab to automatically create a new client record when sending an SMS message to a phone number that’s not already in your database.

+ Learn more about the SMS add-on

Fixed Issues

The following issues have been fixed in this release:

Issue ID Keywords Description
6524InvoicesInvoices may show inactive Invoice Classifications. Resolved.
6532InSpiredByYou.comUploading a Prepaid Order to InspiredByYou may produce an error. Resolved.
6536InvoicesSales tax may be applied to Invoices for clients marked Tax Exempt. Resolved.
6548Price ListsUpdating a Price List's name may produce an error. Resolved.
6549Price ListsPrice List Item Groups with all inactive items may still be visible. Resolved.
6550FiltersClient Referral Programs may not be visible in Filters. Resolved.
6564TriggersAttempting to send SMS Triggers to unsubscribed phone numbers may stop Trigger Processing job. Resolved.
6566ReportsPosting Reports may display Company Name rather than Client Name. Resolved.
6569CalendarBulk created Time Slots may not display on Calendar. Resolved.
6579HubsClicking Column Chooser in Invoices Hub when searching by Filter may produce an error. Resolved.
6585Google SyncAuthenticating new Google Sync user may produce error. Resolved.
6601TriggersUnlinked Task Triggers sending to specific email may not process. Resolved.
6608ShortcutsUser Shortcuts may not be visible. Resolved.
6616AppointmentsInitial Appointment Statuses may not be default. Resolved.
6631TriggersChanging a Session Status may cause matching Trigger to re-process. Resolved.


Additional Information

Spectra Users

The Spectra 2020 release is available to all Spectra customers with a current maintenance plan.

+ Download Spectra 2020
+ Read more about Spectra software updates and upgrades

myStratus Desktop Users

The myStratus Desktop 2020 release is available to all myStratus subscribers (Standard, Professional, and Enterprise) on a per request basis. To coordinate your upgrade, please send us an email using the link below and we will schedule a time to upgrade your account.

+ Schedule my upgrade