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Add Ons

Add Ons

StudioPlus offers a robust line of add ons to take your software to the next level.

Add Ons Overview

InSpiredByYou

Our ecommerce site has been updated! Sell your products online with a fully integrated and automated ecommerce system.

Credit Card Processing
Credit Card processing is an important part of any studio. Our integrations are designed to save you the most money, keep your software secure, and make it easy for your customers to pay!

Other
Learning

Learning

Learning a new software can be daunting! Especially one that's as all-encompassing and transformative as myStratus. So let's break it down into bite size pieces that you can learn! We have lots of resources and people to help you do that.

Learning Overview

Where do I Begin? (What do I start with?)

Help Documents/ Videos

Facebook Group

Authorized Consultants
Tech Support

Tech Support

Need Help? Don't worry we got your back! We have plenty of great resources to make sure your software is running in tip top shape!
Tech Support Overview

Downloads

Contact Us

Release Notes

Facebook Group

FAQ's
News & Info

News & Info

Stay up to date on the latest StudioPlus content! See what new features are in the works, request new features, and see what makes us tick!
News and Info Overview

User Voice (Feature Suggestion Forum)

Mission and Core Values

Getting Help

Contact Technical Support

Before contacting tech support, have you tried to search for an answer to your issue? It's the fastest way to get an answer!

Search Support

Search all the support and training material available on the StudioPlus website, including help files, knowledge base articles, tutorials, and blog entries. Type in your question below and click Search.

Option One - Chat Support

Have a quick question or need help finding something? Try chatting with one of our techs.
See bottom right of browser for Chat access

Option Two - Email Tech Support

Only submit one issue per ticket so we can give each of your issues the attention they deserve.

Click here to send Tech Support an email

We want to help you solve your problem as quickly as possible. Any additional details you provide will help us do that. If available, please give us specific information about such things as:

» Error messages: If you receive an error message, what is the exact error message on your screen?
» Problem description: What exactly is the software is doing?
» Timing: When did the problem start?
» Sequence: Did anything else happen around the time the problem started, like a system update or computer crash?
» Troubleshooting: What troubleshooting have you already tried to resolve the issue?

Option Three - Call Us

When contacting us by phone, don’t be surprised if you are prompted to leave a voicemail. If you are calling during our open support hours, be assured that our techs are currently on the phone helping other clients and will contact you back in order of priority. It is our goal to respond to all support issues within 24 hours and priority is given to clients that are completely down.

StudioPlus Phone Support Hours

Monday – Friday:	8:30 AM – 5:00 PM

Note: All times are US Central Time Zone.

Support Phone Number

763.552.5500

Press ‘2’ for Technical Support for any product. Then, stay on the line for regular technical support, or choose one of the following:

» Press ‘2’ for Critical Support. This option is reserved for clients that are experiencing a complete system failure, meaning the software is currently down on ALL computers.

PhotoOne Users, As of 1/1/2020, PhotoOne is no longer a supported software of the StudioPlus line. Click here to read more.

Stratus Inspired Spectra

Getting Help

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