NOTE: This feature is available in the Standard, Professional, and Enterprise versions of myStratus Desktop. Spectra does not include this feature.

This feature requires the StudioPlus Mail Gold service. See StudioPlus Mail Overview for more information.

With the StudioPlus Mail Gold plan, you can now be assured that email addresses your staff are adds or updates have a high probability of being accurate.  Keep in mind, if you've already got an email address added prior to turning on this feature, we can't review that address, it's only for new clients / emails being added, or when updating an existing client's email address.

If you turn on this feature, here's what happens behind the scenes:

1. You enter or update the email address and tab
2. We call on SendGrid to validate the email address
3. They send back a response indicating one or more of the following:
   • The email address format is valid (passes)  - no user intervention is required
   • The domain name (info to the right of the @ sign) has a DNS record (passes) - no user intervention is required
   • The domain name is disposable - meaning the addresses are only good for a short time (suspect) - user is prompted that this may be an invalid email address
   • The address appears to be part of a group (anything to the left of the @ sign)  like "hr" or "admin" (suspect) - user is prompted that this may be an invalid email address
   • The email address has known bounces (not valid) - user is prompted that this may be an invalid email address
   • The email address looks suspect (not valid) - user is prompted that this may be an invalid email address
   • If the domain looks like a known one (like gmail.com) but is misspelled, myStratus will suggest the known domain name

If you've not already done so, please follow the instructions to sign up for StudioPlus Mail, being sure to select the Gold Plan.

Scroll all the way down the Email tab to the Validate email addresses entered by users and simply check that box, then restart myStratus.