PLEASE NOTE:
The majority of the contents in this guide apply to both StudioPlus Spectra AND myStratus Desktop.
In most cases, instructions referring to "Spectra" also apply to myStratus Desktop.
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Home > Communication > Communication Maintenance > Email Statuses
Email Statuses

    
NOTE: This feature is available in the Standard, Professional, and Enterprise versions of both Spectra and myStratus Desktop.


Email Statuses are used to track the current status of each of your email messages. To create your email statuses, go to Maintenance > Communication > Email Statuses. If you track multiple email types, you can create a unique set of statuses for each type. Use the tools on the ribbon to add or delete a status, rearrange the order of the statuses, and print or export the email statuses list.

  • Email Type - Select the type of email message the statuses will be related to. Set up message types in Maintenance > Communication > Email Types.

  • Description - Enter the name of the step you are creating.

  • Inactive - Mark a status as "inactive" if you no longer use it, but have used it in the past.

  • Initial Status - Select the status that should be the default initial status of an email when it is created.

  • Final Status - Select the status that will indicate the email's final stage.

  



See also
Communication Outcomes
Communication Results
Email Boxes
Email Categories
Email Signatures
Email Types
Phone Call Types


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