NOTE: eWAY is only available in Australia and New Zealand

eWAY™ is a credit card processing company that integrates directly with Spectra, myStratus, and InSpiredByYou. In addition to making credit card processing extremely easy, StudioPlus and eWAY take much of the hassle out of fulfilling the requirements for your business to become PCI compliant. Click here to learn more about PCI compliance and how it affects you.

Use the Credit Cards page of Company (Studio) Preferences to set up the eWAY integration. Follow the step-by-step instructions below:

Setting up eWAY Credit Card Processing

Before you can process credit cards with eWAY through Spectra, myStratus, or InSpiredByYou, you need to establish an eWAY account and get things set up. Follow these step-by-step instructions:

1. Create an eWAY account. Click here to learn how. Once your account is established, eWAY will email your unique Account Credentials.

2. Test your account credentials. Log into the eWAY gateway on the Internet with your account credentials and process a payment for $1. This will ensure your credentials are valid and that your account is set up properly. You can then void the test transaction.

3. Set up the eWAY integration in Spectra or myStratus Desktop. Go to Maintenance > Preferences > Company (Studio) Preferences and open the Credit Cards page.

   • Enter the Key, Username, Password, and Customer ID. This information can be found in the setup email you received from eWAY.

   • Enforce Address Validation - When selected, Spectra/myStratus and InSpiredByYou will automatically verify that the cardholder address you entered matches the actual billing address for the cardholder. If any part of the address matches, the transaction will be allowed to go through. If none of the address matches, you will be notified with a message box asking if you wish to proceed with the transaction anyway. This optional feature provides an added level of security that you may enforce at your discretion. Note: Turning this feature on does NOT lower your rates with eWAY.

   • Enforce Security Code Validation - When selected, Spectra/myStratus and InSpiredByYou will automatically check to see if the three-digit security code you entered matches the actual security code for the cardholder. If the code matches, the transaction will be allowed to go through. If the code does not match, you will be notified with a message box, asking if you wish to proceed with the transaction anyway. This optional feature is an added level of security that you may enforce at your discretion. Note: Turning this feature on does NOT lower your rates with eWAY.

   • Do not store credit card numbers for PCI compliance - When you select this option, the credit card text boxes on the payment form will be locked when processing customer credit card payments. The user making the payment transaction can NOT key information into the credit card payment fields on the payment form. To process a credit card, the user clicks Authorize and Spectra/myStratus will open a special window provided by eWAY. The user can then key or swipe card information into this window. eWAY will encrypt and transmit the information to themselves for processing. The authorization or decline code will then be passed back to Spectra/myStratus, along with a unique token that can be used for future transactions using this credit card information. Because Spectra/myStratus never touches the credit card details and never stores the credit card information in its database, Spectra/myStratus and InSpiredByYou is removed from PCI compliance scope. As a result, the process for your business to become PCI compliant is much simpler. It is highly recommended you select this option.

4. Process a test payment in Spectra/myStratus. Create a test client and invoice, and then process a test payment in Spectra/myStratus. Refer to eWAY Credit Card Processing (AU NZ) for detailed instructions for processing payments in Spectra/myStratus.

Spectra Only - Purging Existing Credit Card Information

If you have been storing credit card information inside myStratus and InSpiredByYou prior to selecting the “Do not store credit card numbers for PCI compliance” option, you should remove any existing credit card numbers from the database. Fill in the eWAY Processing information lines as supplied by eWAY. If you have not applied for eWAY authorization, and wish to do so, click here.

Processing eWAY Payments

To find out how to process client payments using the eWAY integration, refer to eWay Credit Card Processing (AU NZ).