The majority of the contents in this guide apply to both StudioPlus Spectra AND myStratus Desktop.
In most cases, instructions referring to "Spectra" also apply to myStratus Desktop.


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Getting Help

We've got the resources you need within the software and on the StudioPlus website. Take a look below.

Finding Help Within Spectra/myStratus

Help Menu

The Help menu is always in the upper right corner of the software. Check out the different ways to access the Help menu. See also: Help Menu


Hover Help

Some screens have hover help, anytime you see the icon with the I, simply hover over it and you'll see helpful info.

Dynamic Help

Find specific answers throughout the software by clicking F1 on most of the screens or one of the many Help buttons provided. Whether you're working with the calendar, importing clients, creating your price list, etc., the online help should open to just the right spot!

Getting Help Online

Finding the answers you need may be easier than you think! Many self-help tools are available on the StudioPlus website.

  • Online Chat - Help is just a click away with our online chat! You can chat with a live tech support person from the Help menu in the software (shown above) or from the bottom, right corner of any page of our site.


  • Blogs - The three StudioPlus blogsCompany, Support, and Learning – are the best way to get the most up-to-date information about the company, current releases, software tips, and more. Subscribe to them!

  • Search Tool - Search our entire website or narrow your search to just the support documents.

  • Training Videos - StudioPlus maintains a complete library of training videos designed to help you make the most of the features in the software.

  • Online Help - The web version of the user guide, found on the Documentation page of our website, is always the most current.

  • Knowledge Base - These helpful articles feature how-to's, troubleshooting tips, release notes, and FAQs.

Contacting Tech Support

From online services to expert telephone support, we at StudioPlus Software offer several avenues of technical assistance so you can be assured of having your questions answered quickly and professionally. You can reach us in any of the following ways:

Email (or click Email Technical Support from the Help menu)



(763) 552-5500, Option 2

Support Hours

Monday - Friday 8:30 PM - 5:00 PM (Times are Central Standard time - USA)


Phone and email technical support and software upgrades are available at no charge if you are enrolled in a StudioPlus Maintenance Plan (Spectra) or are a current subscriber (myStratus). You have a certain period of maintenance included with the purchase of Spectra. Otherwise, if you are not currently enrolled in the Maintenance Plan, there maybe a per-call charge for technical support.

Please see the Technical Support page of our website or call StudioPlus sales at (763) 552-5500, option 3.

See also

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