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Home > Mobile App > Mobile App How To's > Authorizing and Deactivating Mobile Devices

Authorizing and Deactivating Mobile Devices



Your mobile device must be authorized in Stratus before you can log in to the myStratus mobile app. Each paid Stratus user license allows you to authorize two mobile devices.

Authorizing a Mobile Device

Follow these steps to authorize a mobile device:

  1. Log in to Stratus.

  2. Go to Maintenance > General > Mobile Devices.

  3. Choose the user from the drop-down list. Note: If the user isn't in the list, you must set up a Stratus log in for them before continuing. See also: Setting up Users.

  4. To add another device for the same user, click New on the ribbon.

  5. Log into the app on your mobile device using the User Name and Password for the User chosen here.

  6. Once a device is up and running, the Device Name and Model will be filled in and the Last Sync column will display the last time the device was synced with the Stratus database.


Deactivating a Mobile Device

There are several reasons you may want to deactivate a mobile device. You may want to free up one of your allotted apps so you can use a new device, or you may need to deactivate an app that is installed on a former employee's mobile device. Follow these steps to deactivate a mobile device:

  1. Log in to Stratus.

  2. Go to Maintenance > General > Mobile Devices.

  3. Choose the user from the drop-down list.

  4. Check the box in the Inactive column to deactivate the device. When a device has been deactivated, the app will remain on the user's device, but the local database will be cleared and they will no longer be able to use the app.



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