If you've set up Stratus to integrate with TSYS (formerly Cayan) or eWAY, follow these steps to process a credit card payment. In addition to showing you how to set up the TSYS integration, the following video also demonstrates how to process a credit card payment. See also: Setting Up Credit Card Processing

1. When creating a payment in myStratus, select a credit card payment method from the Payment Methods list. See also: Creating a Payment

2. Two addition buttons will be available - Get Swiped Card and Get Keyed Card. Follow the appropriate instructions below:

   • Get Swiped Card - Click the "Swiped" option if your client is with you and you have the ability to swipe their credit card. When clicked, you will be presented with a secure window provided by TSYS. Once open, you can proceed to swipe the card using a card reader, either encrypted or non-encrypted, purchased from TSYS.
     
     

     

   • Get Keyed Card - Click the "Keyed" option if your client is not with you and you are taking the card details over the phone. When clicked, you will be presented with a secure window provided by TSYS. Once open, you can proceed to manually enter the card details and then click Submit.

     

3. Once the card has been submitted (either by swiping or keying it in) you will be presented with a message box telling you if the transaction was approved or declined.

4. Be sure to Save the payment when closing out of the payment record.