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Home > Communication > Email and SMS Text Messages > Email How To's > Receiving Email

Receiving Email

Before you can receive emails in Stratus, you must set up your incoming email preferences. Refer to the Setting up Email topic for details.

Follow these steps to see any emails that have been received in Stratus:

  1. Go to the Messages hub.

  2. Use the Search section of the ribbon to select a specific user or department.

  3. The hub will display all incoming emails and text messages.


See also
Setting up Email
Sending Email
Linking an Email
Using Completed Emails
Using Email Types
Using Email Statuses
Creating an Email Template


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