You can use the myStratus Mobile app to access much of your Stratus data from a mobile device. View your clients, schedule, sessions, appointments, tasks, phone calls, emails, text messages, and even a quick snapshot of your finances. Not only can you view your data, but you can add, modify, or delete records. The myStratus Mobile app maintains a local copy of your Stratus data, so you can work even when you don't have a data connection! Any changes will automatically be synced when you're connected again.

Getting Set Up

Using the App

Take a look at the following topics to learn how to use the various features of the myStratus app:

• Navigating the Mobile App
• Clients on the Mobile App
• Scheduling with the Mobile App
• Processing Credit Cards in the Mobile App
• Communicating with the Mobile App
• Tasks on the Mobile App
• Authorizing and Deactivating Mobile Devices

Frequently Asked Questions

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Is my device supported? The myStratus Mobile app is currently available for any iPhone, iPad, iPad Mini, or iPod Touch running IOS 8 or earlier. Not on the list? You can always log directly into myStratus through your mobile browser. Also, if your device is not currently supported, let us know! Hearing from our clients helps us decide what devices to support in the future. Where do I get the app and how much does it cost? The myStratus Mobile app is included in your myStratus subscription! Go to the Apple App Store to download the free app.   Can I install the app on both my iPhone and my iPad? Yes. Each paid myStratus user license entitles you to two active mobile app installs. Even with a single user license, you can use the app on both your devices. What if I want to install the app on more than two mobile devices? Each paid myStratus user license entitles you to two active mobile apps. Your base myStratus subscription includes one user license. Each additional user license is just $5 per month and includes two more active mobile apps. If you need more apps, just let us know you want to add a user license. And remember, every user license you add means one more person can log into myStratus at the same time! Do I need a data connection to use the app? Yes and no! The myStratus Mobile app does need a data connection to sync, but you don’t need a connection to use the app. If you're at a soccer game and don’t have a data connection, any changes you make in the app will be saved to your local device. Once your data connection has been re-established, the myStratus Mobile app will automatically sync the changes with your myStratus database online. So don’t worry if you lose your data connection, you can still use the app to check your schedule, add a new prospect, create a task, etc.  Just remember to watch the game! What can I do with the myStratus mobile app? Alot! All your client, session, appointment, call, message, and task information is right on your mobile device. You can check an address, update a session, add a new prospect, create a new task, send a text message, and more. You can even view a summary of your business, including sales, receipts, bookings, and sessions. Whenever you have a data connection, any changes you make on your mobile device and any changes that are made on your myStratus website are automatically synced. See also: Mobile App How To's What can't I do with the app? The app is great for viewing and updating your data on the go, but there are things you will still need to log into your myStratus website to do! Here's a list of some of the myStratus features that are not currently available through the mobile app: Create orders Process payments Receive email and text messages Change Stratus settings and preferences Run reports Import and export data View and manage images How can I remove the app from one device so I can use it on another one? You don't actually have to uninstall the app from the mobile device. You simply make the device Inactive in myStratus and then authorize the new one. The app will remain on the inactive device, but the local database will be cleared and the app can no longer be used. See also: Authorizing and Deactivating Mobile Devices A former employee was using the app. Can they still access my Stratus database? To protect your data, you must deactivate the employee's mobile device in myStratus. The app will remain on their mobile device, but the local database will be cleared and the app will no longer have access to your Stratus database. See also: Authorizing and Deactivating Mobile Devices