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Home > InSpiredByYou > InSpired How To's > Resetting a Client Password

Resetting a Client Password

 
  NOTE: This feature requires the Standard, Professional, or Enterprise version of myStratus Web.


If a client has forgotten their InSpired login information, follow these steps to reset their username and password back to the default settings. See also: Changing the Default Client Login

  1. Open the client's record in Stratus.

  2. Go to the Online tab of the ribbon and click Reset Login.

  3. The client's login is reset to the default settings, typically the client's email address and their last name.

  4. Open the Online detail tab to check the actual username and password that has been assigned.

  5. Save and close the client when finished.


See also
Setting up the InSpired Integration
Syncing Stratus and InSpired
Publishing Images to InSpired
Selling Products Online
Tracking Online Orders
Offering an Online Promotion
Uploading Prepaid Orders to InSpired
Processing Credit Cards through InSpired
Uploading an Animoto Video to InSpired
Using InSpired for Contracts
Automating InSpired Uploads
Linking to InSpired from my Website
Extending or Expiring an InSpired Session
Taking Down an InSpired Session
Changing the Appearance of InSpiredByYou
Changing the Client Options
Changing the Default Client Login
Setting up Shipping Methods
Watermarking Images


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